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NetBenefitsSM Help & Hints

First time logging in?

A Personal Identification Number (PIN) is required to use NetBenefits. This is the same number you use when accessing your account through the automated phone system. If you already have a PIN, go to the NetBenefits Login Page. If not, click here to establish a PIN.

Note to NetBenefits customers: If you have an account on Fidelity.com and have not established a Personal Identification Number (PIN) on Fidelity.com, you can now use your existing PIN to access all your Fidelity accounts - through the phone, the Web or a wireless device.

To access NetBenefits you will need a compatible version of Netscape® Navigator or Microsoft® Internet Explorer. To check your browser's capability, view this list of Supported Browsers & Downloading Instructions. For the Minimum System Requirements, click here.

NetBenefits allows participants in Fidelity-serviced retirement plans to access their retirement plan account online. The availability of NetBenefits and the services available to you depend on the specific features of your company's plan.




If you require additional technical assistance, please call 1-800-581-5800. If you have questions about your plan or your account, please call your plan's toll-free number.   Fidelity Investments Logo